The opening of the new lanes coincides with the Transportation Security Administration's (TSA) launch of its Diamond Self-Select program in Atlanta, adding to customers' choice of where to enter security checkpoints.
"We are pleased to introduce the Diamond Self-Select lane program to Hartsfield-Jackson as part of the overall expansion and improvement of the security checkpoint area," said Gerald Chapman, TSA Central Area director. "Allowing passengers to select lanes based on their needs and experience creates a calmer and more efficient checkpoint, enhancing security as a result."
Holding the title of the world's busiest airport, Hartsfield-Jackson serves more than 89 million passengers annually. It houses 34 passenger and 16 cargo airlines. It's a frequent recipient of awards of excellence for operations, architectural engineering and construction.
"Hartsfield-Jackson's goal is to exceed our customers' expectations, and these new security checkpoint areas, security lanes and more convenient screening procedures will decrease checkpoint wait times," said Ben DeCosta, aviation general manager. "This $26 million investment will further enhance the overall efficiency of our airport making for an even more hassle-free experience for our customers."