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Kelly's Caribbean Bar, Grill & Brewery
Kelly's Caribbean Bar, Grill & Brewery
301 Whitehead Street
Key West,
FL
Phone: 305-293-8484
Owned by Actress Kelly McGillis. Dine under the stars or in the historic home of Pan American Airways.
8 Votes
1 Review
Details:
301 Whitehead Street
Key West,
FL
Contact:
Phone: 305-293-8484
Food Served: Regional,
Seafood
Restaurant Smoking: Smoke Free
Reviews:
8 of 12 people found the following review helpful:
Poor service and disinterested management, 2005-04-10
Reviewed By: rocco silverstone
Reviewed By: rocco silverstone
rocco silverstone
ON 3/26/05 , I and a guest had dinner at this restaurant, I have eaten here many times in the past, but on this particular evening we had the misfortune of having an arrogant waiter who misread the night's specials and subsequently, when this was brought to his attention, became indignant, with posturing behaviors of placing his hands on his hips and accused me of creating a problem. I asked for the manager, and instead another wait staff person arrived, I again requested the manager. The manager in turn was of no help and refused to offer any resolution and was totally intransigent in his attitude as well. I have been to Key West many times and have eaten in many restaurants, and I found the attitudes of the waiter and that of the manager to be totally rude in their disregard for the customer. If you want good food and fine service, there are plenty of restaurants in Key West that can offer you more in food quality and service. If you have a problem at Kelly's don't expect to be satisfied with the outcome.
ON 3/26/05 , I and a guest had dinner at this restaurant, I have eaten here many times in the past, but on this particular evening we had the misfortune of having an arrogant waiter who misread the night's specials and subsequently, when this was brought to his attention, became indignant, with posturing behaviors of placing his hands on his hips and accused me of creating a problem. I asked for the manager, and instead another wait staff person arrived, I again requested the manager. The manager in turn was of no help and refused to offer any resolution and was totally intransigent in his attitude as well. I have been to Key West many times and have eaten in many restaurants, and I found the attitudes of the waiter and that of the manager to be totally rude in their disregard for the customer. If you want good food and fine service, there are plenty of restaurants in Key West that can offer you more in food quality and service. If you have a problem at Kelly's don't expect to be satisfied with the outcome.
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