I just read your post. I've traveled on them plenty of times and they don't even have bathrooms on the Key West runs because they make a few rest stops.

Secondly - there is no fees that are "hidden" as you say. I paid $88.50 for my round trip fare and I paid my tax (somewhere around 3 or 4 bucks) and my $2 fuel tax each way.

They are the most friendly transportation company I've ever dealt with. In fact, my family has been riding them since they were called the Purple Bus.

Are you sure you weren't on Keys Shuttle? Because they're the ones that are nasty and rude.