We rented through an owner instead of the rental office for our stay in November. The unit was very nice & the owner had just put in new bedroom furniture & we were the first to stay there after redecorating. We were very pleased with not only the unit but Edgewater in general. We had a bad experience the last time we stayed there, but from now on, I think renting from an owner is the way to go. That way you get an idea of what your unit will look & have (hopefully) a responsible owner who will make things right if they are not. We went through VRBO.com this time.