No excuse for that kind of customer service! It's been more than a year since I've been to Shuckums... I remember service being fairly average there in the past. I wonder if it's gone downhill or if it was just a bad night for them.

With their reputation, I would suspect the owners do care and would want to hear about your experience. I hope you can get in touch with them so they can fix whatever's wrong. They've been a PCB legend for years now and hopefully they still care enough to keep up with their rep.

Let us know if you get a response. You can tell a lot about a business by an owner's reaction to feedback.

P.S. Here is the Shuckum's Website

P.S.S. Do you guys really dislike piercings and tatoos that much? I know a lot of restaurants will make servers cover their tats or take out their piecings. Seems a little odd to me. I think a server's attitude and service define their professionalism... not their tatoos or piercings (no, I don't have any). Just curious since it was mentioned in this thread.