Dear "allowingtoo" (by the way, I love your email name!)...

I really hate that you had a bad experience, and I am really surprised that you didn't get a reply to your email, because I know they are very diligent about that - as a matter, of fact, they are one of the only businesses left in the whole wide world that will still track down the POD (Patronis On Duty) to come to the phone - even during the dinner hour - they love to maintain contact with their customers, and they try very hard to respond to any concern.

I can say these things because I have been going to Capt. Anderson's since I was just a kid, and I have known them, as friends, for over 35 years. Johnny and Jimmy and Alonzo (the chef you mention) ARE STILL THERE... they aren't pulling the same hours as they did back in the 60s, but they are still working and the 2nd generation is as dedicated as the first...
All that said - the fact still remains that you were unhappy with your meal, and that's not good, so... if you don't mind??? I'll send them copy of your post and ask them to get in touch with you.

One other thing - unless you catch your shrimp yourself, it's almost certainly going to be frozen - since most shrimping and fishing boats stay out for 17-20 days at a time. And, freezing it is the only way it can be preserved without adding too many chemicals - it's a delicate process for professionals... sometimes they don't get it right, but I know Johnny Patronis works year 'round to try to help the folks in the fishing industry - it's a dying art, sadly, and who knows what is going to happen.

Anyway, I'm getting off on a tangent, but I really do know these folks, and they are the real thing, and I hope you won't give up on them - cos they are one of the only truly great family restaurants left, and they have great heart!

May I pass along your post to them and ask them to contact you? I know they will want to.