Bowhunter, sorry to hear you've never had a good experience at Schooners. That's just crazy. As one of the owners, I'm horrified to hear things like that! And we tried to charge you a dollar for a roll??? That's just downright unfriendly.
I am printing out your review and posting it in the office for all to see, and I promise they will sit up and take notice!
Also, please accept my apologies for any poor service in the past - we really, really ARE locals, and most of our folks have been with us for over a decade. We love the beach, we love our jobs (most of the time), and I usually hear good things from our customers - but, we certainly aren't perfect - we don't have a corporate manual to follow or anything like that - we're just one little beach club perched on the shore.
That said, I hope you will allow me to make it up to you next time you're in our neck of the woods. Maybe we can meet for a beer or lunch, and I can introduce you to a few folks who work there. That way, we can apologize in person, and you'll know who to talk to next time we drop a ball.
Don't give up on us... we're small, but we really do care - and we try hard. Honest. Will ya?
Schooners - Last Local Beach Club & Restaurant - Panama City Beach, Florida