I emailed about a deal right before we left and did not have time to have the coupon mailed to me. When Beach TV replied about my inquirory, I emailed back and gave them my cellphone number to contact me ounce I got to PCB. I really did not expect them to contact me, but they did. Susan was so nice and helpful. The office is easy to find, so you can wait until you arrive to pick up your coupons. I will be contacting Susan next time we visit.